Safeguarding & behaviour support

Complaint and Conflict Resolution

Handling complaints correctly and resolving workplace conflict before it escalates.

1 module≈ 40 min

0 of 3 sections complete

SECTION 1Handling a complaint correctly

SECTION 2Resolving conflict early

SECTION 3When to escalate

This page is a working template — add your full written content, quiz questions, or downloadable resources under each section above as you build out the course.